Troubleshooting data sources
Sometimes data source indexing fails, perhaps due to permissions or changes in the source system. A red indicator next to Settings at the bottom of SquaredUp will let you know if a data source has failed. On the Settings page any data sources that have failed are brought to the top of the list with a red indicator.
- More info will expand to show you more of the message about the issue.
View documentation will take you to the data source article.
Report an issue will open an in-app chat window with support.
Data sources available (documentation)
Atlassian Jira Service Management plugin
Google Cloud Platform (GCP) plugin
For more help
Contact our support team in-app or via SquaredUp Support
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